Carlton Direct Terms and Conditions

Renewing your membership each season has never been easier with Carlton Direct!
With our annual or monthly payment options and no additional fees, your membership will roll over each season, hassle free!
Renewing with Carlton Direct from October guarantees your membership package will arrive prior to Christmas each year, and your consecutive years continue.

ANNUAL

One instalment deducted on 15 October each year (or the next business day).

- When it comes time to renew your membership each October, we’ll provide you with the opportunity to confirm any changes to your membership package, advise of any pricing changes, and offer upgrade options before it automatically rolls over in a single payment into the next season. It couldn’t be easier!
- As a reminder you will still receive your membership renewal form each year. You will get the opportunity to confirm any changes to your membership package, notice of any pricing changes, and offer upgrade options before it automatically rolls over.*
- You will be given the opportunity to 'opt out' of the membership prior to any payments being deducted if required.
- Membership renewals have turned digital for the 2024 season, meaning you won't receive anything in the post.

*Must have valid/up-to-date contact details on your membership account.

MONTHLY

Monthly payments deducted in 11 equal instalments on 15 October each year through to 15 August.

- As a reminder you will still receive your membership renewal form each year, along with a reminder SMS or email.*- We will also provide you with the opportunity to confirm any changes to your membership package, advise of any pricing changes, and offer upgrade options before it automatically rolls over. You will be given the opportunity to 'opt out' of the membership prior to any payments being deducted if required.
- Memberships purchased from January each season have the option of Carlton Direct monthly via our eight-month payment plan.
- Monthly payments will be deducted in eight equal instalments from 15 January through to 15 August. Carlton Direct 8-month plans will roll over the following season as 11 monthly payments from October.
- Memberships purchased from February each season have the option of Carlton Direct monthly via our six-month payment plan.
- Monthly payments will be deducted in six equal instalments from 15 March through to 15 August. Carlton Direct 6-month plans will roll over the following season as 11 monthly payments from October.

*Must have a valid/up to date contact details on you membership account.